FAQ

We are a full-service stone and surfacing provider specializing in the sourcing, custom fabrication, and expert installation of natural stone (granite, marble, quartzite), engineered stone (quartz), tile, and flooring. We handle everything from large-scale residential projects to small vanity tops and specialty items like heated countertops.

Yes, we provide free, no-obligation estimates. To give you the most accurate pricing, we typically require your project measurements (even rough sketches) and your preferred material selection (stone type, tile choice, etc.).

Absolutely. Blue Rock Industries is fully licensed and insured. We prioritize safety and quality, ensuring that both our team and your property are protected throughout the entire project.

Yes, we maintain an inventory of premium stone remnants. These are smaller pieces left over from larger slabs, perfect for smaller projects like bathroom vanities, fireplace surrounds, or tabletops. Remnants are an excellent way to get high-quality stone at a lower cost.

Once you have selected your material and the template has been finalized, the fabrication and installation process usually takes 4 to 5 weeks. The timeline can vary slightly depending on the complexity of the cuts, the availability of the material, and time of year.

Templating is the process of precisely measuring and creating a digital or physical pattern of your cabinets and work area. This ensures your new surface fits perfectly. Yes, we highly recommend that you (or a decision-maker) be present during templating to confirm details like seam placement, corner radii, and any special cutouts.

Heated countertops are surfaces, typically stone or engineered quartz, that are warmed by a specialized, thin electric heating mat installed directly beneath the stone. They are most popular in areas where people congregate or lean, such as:

• Kitchen Islands: Perfect for keeping elbows warm while eating or working.
• Bathroom Vanities: Ideal for a luxurious touch after a shower.
• Seating Areas: Adding warmth to built-in stone benches or bar tops.

No. The warming mats are energy-efficient and draw very little power-often less than a standard coffee maker. They are designed to warm the surface to a comfortable temperature (typically about 85∘F to 100∘F) and are usually controlled by a simple on/off switch or timer.

We recommend using warm water and a small amount of mild, pH-neutral dish soap. Avoid harsh chemicals, ammonia-based cleaners, or abrasive scrubbers as these can etch the stone or break down the sealant.

Yes, natural stone (Granite, Marble, etc.) requires sealing to protect it from stains. We apply a professional sealant during installation. Depending on the stone and use, we recommend re-sealing every 1 to 3 years. Quartz is non-porous and does not require sealing.

Regular cleaning with a neutral-pH tile cleaner is best. For grout, avoid acidic cleaners. A soft brush and steam cleaner can be effective for deep cleaning, but always test in an inconspicuous area first. We can recommend professional cleaning and sealing products designed specifically for your tile type.